Interactive Voice Response

 

  • General features:
  • Supporter for many languages (Arabic, English…) in many accents.
  • Capable to understand Numbers, Dates, Coins, as he extract words that user pronounced and change it into digital data base that could be used in inquiring.
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    1. Capable to deal with deferent kinds of data base as system connects with the data base to get information then change it to voice information can be heard.
    2. Capable to give many kind of information such as information about company, products, branches… etc.
    3. The ability of transfer the line to certain employ in order to answer user’s questions after showing a little window on his pc in which he can give the correct answers.
    4. Able to apply an answer machine in order to answer questions and transfer to the employ in charge.
    5. Able to contain voice mail allow the caller to leave a massage to certain employ as well every employ can check his voice mail by using password.
     
     
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